Fibery - Degraded performance – Incident details

All systems operational

Degraded performance

Resolved
Degraded performance
Started about 2 months agoLasted 1 hour 55 minutes

Affected

EU

Degraded performance from 7:05 AM to 9:00 AM

Application

Degraded performance from 7:05 AM to 9:00 AM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved. We experienced elevated database load, which caused degraded performance for all users. We identified the issue as a combination of background formula processing and API client activity, and took steps to mitigate the load. Performance has since returned to normal.

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.